Troubleshooting Q&A

• My ChiliPad isn't working correctly

Most Frequently Asked Questions

• ★ Cube Connection Video
• ★ Reason Why My Pad May Not Be Working but My Unit Is
• ★ What is your warranty and what does it cover?
• Cleaning Tips
• How often should I clean my ChiliPad Cube or Control Unit?
• What do I do if I need to return my ChiliPad or have it repaired?

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The Chili Guru

• ★ Chili User Manual
• Are Extension Tubes Available?
• How Do I Register My New ChiliPad Cube?
• How do I Sync my Cube to my Cube remote?
• ChiliPad Cube Set Up (video)
• ChiliPad CP-100 (PLS) Manual

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Support FAQ

• Upgrade Form
• Product Registration Form
• ChiliPad Cube 90-day Satisfaction Guarantee
• What is your warranty?
• How do I repair my ChiliPad?
• How do I return my ChiliPad?

Product FAQs

• ★ Do you offer accessory parts for my ChiliPad?
• What are the dimensions of the Chili Cube?
• What does the 2-year warranty cover?
• What factors will increase the temperature of the ChiliPad?
• How do I obtain a Return Authorization Number to return my ChiliPad?
• How do I return my ChiliPad through the 90 Day Satisfaction Gaurantee?

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