What should I do when my OOLER Control Unit displays an error code?

If your OOLER Control Unit shows an error code, please follow the steps below in the following order:

  1. Turn off the Control Unit and then unplug the Control Unit for 1 minute
  2. Plug the Control Unit back in and then press the Power Button to turn it on.
  3. If the error code persists, then try a Factory Reset by holding down the Power Button for 15 seconds until the Control Unit turns off. Upon a successful Factory Reset, the Control Unit will turn off and once you turn it back on; it will be reset to 68 degrees F. 

If this issue persists, take note of the error code, the Control Unit's serial number (located on the bottom of the unit) and contact our Customer Service team.



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