OOLER

Common FAQs

• How is the OOLER different from the ChiliPad?
• Does OOLER work for all mattress types?
• Common grounding questions

Setup

• How do I set up my OOLER?
• Will my OOLER Control Unit adjust for Daylight Savings Time?
• Can I put the OOLER Control Unit under my bed?
• How do I pair my OOLER Control Unit with my phone?
• Can I change between Celsius and Fahrenheit on my OOLER?

The App

• How does the Schedule feature on my app work?
• What does the "Warm Awake" feature on my app do?
• Release Notes
• Can I use OOLER without using Bluetooth?  
• What does the Notifications feature on my OOLER app do?
• What does the Deep Clean feature on the app do?

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Maintenance

• How does the water in my OOLER Control Unit stay clean? 
• How do I drain the water from my OOLER Control Unit?
• How do I wash my OOLER Hydronic Pad?

Troubleshooting

• Android: Re-Pairing Required
• What should I do if my OOLER Hydronic Pad is not cooling?
• What should I do when my OOLER Control Unit is no longer connecting to my OOLER app?
• How do I factory reset my OOLER Control Unit?
• What should I do when my OOLER Control Unit displays an error code?
• What should I do if my OOLER Control Unit does not power on?

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